Admin support
Help articles
7 articlesWhat can I manage in Admin?
Admin is the browser interface for managing your Socra Account. Account owners and admins can open it. Your role…
How do I check app access in Admin?
Account owners and admins can use Apps → Apps in Admin to check their own app access. Only owners can open Licensing →…
Why can't I open an Admin page?
Admin requires the owner or admin role in the selected Account. Some pages, including Billing and Licensing, require an…
Where can I find my Account's invoices?
An Account owner can open Billing → Invoices in Admin to review invoice periods, status, and totals. Invoice records…
How do I create and manage a group in Admin?
An Account owner or admin can use Directory → Groups to organize Account members for access to resources. A group gives…
How do I verify a domain in Admin?
An Account owner can verify domain ownership in Account → Domains by publishing a DNS TXT record. You also need access…
How do I change my Account's payment method in Admin?
An Account owner can add or change a payment method under Billing → Payment methods . Saving a new method makes it the…