Agents support
Help articles
5 articlesHow do I check an Agent's progress without waking it?
Use View activity in Admin to inspect received events, or use the CLI's activity and listen commands. These inspection…
What does an Agent keep when it sleeps or its runtime is updated?
A managed Agent keeps its persistent home at /home/agent . Repositories, working files, notes, and saved runtime…
Why is my Agent not responding or no longer working?
Check the work delivery, computer state, AI connection, and access separately. A computer can be running without an…
Why can I open a resource that my Agent cannot access?
The Agent has its own identity in your Account. Its actions use that identity's permissions, so your ability to open a…
What is the difference between sleeping, pausing, and deleting an Agent?
Sleeping keeps the Agent ready for future work with its computer stopped. Supported incoming work can wake it. After…