How do I switch Accounts in Channels?
Use the account menu at the bottom of the Channels sidebar to choose another Account you belong to. Conversations, membership, drafts, and pending sends belong to their original Account. Switching does not move them into the new Account.
- Preserve any important unsent text and check the state of pending messages.
- Open the account menu at the bottom of the sidebar.
- Select the intended Account by name.
- Complete any browser sign-in needed for the switch, then return to Channels.
- Confirm the Account name and intended conversation before composing or sending.
If the menu says the Account list is unavailable, select Retry loading workspaces after the connection recovers. If the switch does not complete, check which Account remains open before acting. Do not infer success just because a browser page opened.
If an Account is absent, confirm the Socra ID you used to sign in and ask that Account's owner to check your active membership. Membership in another Account and links to its conversations do not grant access.
The retry queue is separated by Account and user. Switching prevents the previous Account's queue from continuing under the new identity, but it does not recall an attempt already accepted by the service. Return to the original Account to inspect its pending work before sending a replacement.
If a conversation disappears after switching, first confirm the Account instead of creating another conversation or pasting its private content into a different workspace.