# How do I change my Account's payment method in Admin?

Company: Socra — Multiply Your Judgment
Canonical URL: https://support.socra.com/articles/art_01m46em3a0hxg02v1k8q6kygkr-payment-methods

An Account owner can add or change a payment method under **Billing → Payment methods**. Saving a new method makes it the default for the Account and its current subscriptions. Check the selected Account before you save.

## Add a payment method

1. Open [Admin](https://admin.socra.com/apps) and choose the Account.
2. Open **Billing → Payment methods**.
3. Select **Add payment method** and enter the payment details.
4. Select **Save payment method**.
5. Confirm that the new method appears with **Default** status.

The default payment method is used for subscriptions and automatic Cloud credit refills. Review the new default after saving, even when you only intended to keep another method on file.

## Choose another saved method

Select **Make default** beside the method you want to use. Wait for the list to reload, then confirm that its status is **Default**.

## Remove a saved method

Choose another default before removing the current one.

The removal check rejects a method it finds on a current subscription. It checks up to 100 subscriptions, including past subscriptions. If the Account has more than 100 subscription records, the check can miss a method still in use. Contact billing support to verify the method before removing it if you cannot confirm that every current subscription uses the replacement.

After checking the subscriptions, select **Remove** beside the old method and confirm **Remove** in the dialog. Wait for the list to reload. Check that the old method is absent and the replacement is **Default**, then reopen **Payment methods** to verify the saved state.

If removal fails, keep the error text and check the saved list before retrying.

If **Save payment method** or **Make default** fails, or the connection drops, reopen **Payment methods** and inspect the saved list. A failed change may already have updated some subscriptions before updating the Account's default, so the **Default** badge alone cannot confirm that every subscription is unchanged. Keep the error text and contact billing support if the resulting state is unclear before repeating the change.

## Article details

- Collection: [Admin](https://support.socra.com/collections/col_01m3xd0gga4tzyyvwn2vzref1j-admin)
- Canonical: https://support.socra.com/articles/art_01m46em3a0hxg02v1k8q6kygkr-payment-methods