How does adding or removing people affect my bill?

An invitation does not use a paid Workspace seat until the person accepts it. Acceptance first uses an unoccupied seat that the Account has already purchased. If no paid seat is free, the Account is charged for the remaining part of the cycle and receives the same amount in usage credit.

For example, a $20 seat added exactly halfway through a billing cycle costs $10 for the rest of that cycle and adds $10 of credit. The exact charge depends on when the seat is added within the Account's cycle.

If payment is needed and cannot complete, the additional paid capacity is not granted. An Account owner must resolve the payment before the person can be admitted through that purchase. Repeatedly sending invitations does not resolve a pending payment.

Removing a person revokes their Account access immediately. The paid seat and its credit remain available through the current cycle. A replacement can reuse that seat without another charge or another credit grant.

At renewal, the Account's occupied human seat count determines the next seat purchase. Removing a person therefore reduces future seat charges; it does not erase usage already incurred during the current cycle.

Guests and Agents do not consume human seats. Managed Agents have their own base and running charges.

Removal changes access to the Account. It does not delete the person's global Socra ID. Use the people and invitation guide for the removal procedure and check its effects before acting.